Privacy Policy
Last updated: January 7, 2025
1. Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and password when you create an account
- Email Content: Email templates, recipient addresses, and message content you send through our Service
- Usage Data: API calls, email delivery statistics, open/click rates
- Technical Data: IP address, browser type, device information
2. How We Use Your Data
We use your information to:
- Provide and maintain the email delivery Service
- Process and deliver your emails
- Track delivery, opens, and clicks for analytics
- Send you service-related communications
- Improve and optimize our Service
- Detect and prevent fraud or abuse
3. Data Sharing
We may share your data with:
- Service Providers: AWS (email delivery), Supabase (database), Vercel (hosting)
- Legal Requirements: When required by law or to protect our rights
We do NOT sell your personal data to third parties.
4. Data Retention
We retain your data for as long as your account is active. Email logs are retained for 90 days. Upon account deletion, we will delete your data within 30 days, except where required by law.
5. Your Rights (GDPR)
If you are in the EU/EEA, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a portable format
- Objection: Object to processing of your data
- Restriction: Request limited processing
To exercise these rights, contact us at privacy@fwd.sarthak.online
6. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can control cookies through your browser settings.
7. Security
We implement industry-standard security measures including encryption in transit (TLS), secure password hashing, API key protection, and regular security audits. However, no method of transmission over the Internet is 100% secure.
8. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related inquiries, please contact: privacy@fwd.sarthak.online